GAMEPLAN: This question assesses your coping skills. Once again, exhibit positive behavioral competencies such as, conflict resolution, decision making and conceptual thinking. You can’t always control what happens to you, but you can control your response.
EXAMPLE: I was project managing the design and implementation of a new website. From the very beginning I had all the key players involved. Half way through the project the decision makers started to disagree about the goals and audience of the site, even though we had clearly documented each phase. People were starting to worry the project would fall apart. I stayed calm and immediately set up a strategy meeting with everyone involved, along with key sales people that could offer insight and a fresh perspective. We quickly got the project back up and running and in the end were able to meet our deadline.
Having a positive attitude and rehearsing some of these behavioral interview questions will really help you in your next interview. Remember, interviewers are looking for someone that is competent and confident.
Author: April Jennings