Brightwing recently invited its talent network to participate in a survey to gain an inside perspective of the candidate market. For employers, this is important data to help them understand what candidates are looking for in a new opportunity and how companies should adjust their processes accordingly. Read on!
We like to get inside people’s heads. Find out what makes them tick, what makes them jump for joy or groan with boredom.
Nowhere is this truer than when it comes to jobseekers.
Making the perfect match between a professional and their future employer isn’t a game of throwing resumes at the wall to see what sticks. It’s about getting to the core of what really matters, building a relationship based on trust and intuition.
That’s why we reached out to our talent network to find out more about their experiences, hopes, and strategies in the job search. Turns out, this is profound information to help employers shape their recruitment strategies in ways that truly engage top talent.
Let’s dive in.
Only 1 in 5 employees are committed to staying at their current job
So, there’s good news and there’s bad news.
The good news is that if you’re actively hiring, there may be more available talent than what appears at first glance.
Chasing down those “passive” jobseekers – the 40% of people who are interested if an opportunity presents itself – will be particularly valuable in this case. If your employer branding game is on point and you know how to market your company and open positions in engaging ways, the chance you’ll be able to attract the right people is strong.
However, the bad news is that you may need to be concerned about retention. Most companies probably have a few employees who are either actively searching for a new job or at least willing to entertain a new opportunity should it present itself. Can you afford to lose them? Are you prepared to hire replacements? Can your team cover the gap if someone leaves? These questions probably make you nervous, but a strong retention strategy should reduce the chance that you’ll actually need to face these questions head-on.
Job boards, recruiters, and social networks are popular job search resources
Where are you looking for candidates to expand your talent pool?
Posting a job description to your website is simply not enough. Neither is posting to CareerBuilder, Monster, Indeed, or any of the other prominent job boards out there. While you could make the accurate assumption that many candidates are searching these job boards, more than 3 out of 5 are actually looking in other places.
Many candidates are connecting with recruiters in their industry. This is often the case with those “passive” job seekers who are employed full-time and don’t have the spare hours to search on their own. They also recognize that a recruiter’s network is much deeper than their own and they have the tools to gather information that the candidate couldn’t obtain on their own. Have you considered working with a staffing company to gain access to their candidates?
Another significant resource that candidates are using in the job search is social media – especially LinkedIn. Complete with its own job board, LinkedIn gives jobseekers the power to research companies, connect with peers and leaders, and showcase the details of their resume, skills, and accomplishments. Are you reaching candidates where they are?
56% of Jobseekers Prefer Email Communication
A decade ago, employees everywhere feared for their job in the wake of the economic recession. At that point, they probably had little preference how a potential employer contacted them.
Today, we’re all too aware that it’s a candidate’s market. Top talent is regularly inundated with messages from both corporate and agency recruiters. Plus, they’re simply busy. So, it’s little surprise that they’re picky about which messages they give their attention.
More than half of surveyed talent are more likely to initially engage with a potential employer through email.
With subscriptions and spam typically sent to secondary folders (thanks Gmail), people have more control of the content of their inbox than any other avenue. Algorithms control their social feeds, telemarketers won’t cease their phone calls, but your inbox is your own. That said, 2 out of 5 candidates do still prefer a phone call. In this case, then, your method of communication depends a little bit on trial-and-error for each individual candidate. Your choice.
Two Thirds of Jobseekers Are Checking on Your Reputation
There are plenty of opportunities out there for most candidates these days. As such, they’re not applying to every job they see or accepting the first job offer that comes their way. They’re doing their research first.
What makes a company attractive to apply to or accept a job with?
Almost two thirds of survey respondents view the company’s brand or reputation as the most important factor. Quite frankly, that’s a massive number. If a company isn’t on top of brand/reputation management, they may be falling short without even realizing it. Every factor that builds a brand – website, social presence, advertising, partnerships, thought leadership, quality of products/services, customer service, and more – must be aligned with how a company is portraying itself as an employer. If a piece of the puzzle is missing or damaged, candidates may dismiss the thought of ever applying for a job.
The second most popular factor in applying to or accepting a job with a specific company is their Glassdoor (or similar) reviews. The insights of both current and former employees (and any responses from the employer themselves) tell a candidate what it’s like to work there. This information is gold. Do you know what people are saying about you? How are you responding?
Jobseekers Crave Skills Growth and Opportunity
In today’s competitive candidate market, many companies are willing to pay top dollar to win talent. However, money isn’t always the answer. In fact, compensation ranks a joint third place (with company culture) as the most important factor in accepting a job offer.
Candidates crave growth more than money.
Skills development and a projected career path are critical to engaging your employees – and attracting new ones. Without these opportunities, employees grow stagnant, bored, and disengaged. They don’t want that – and neither should you. Smart jobseekers ensure that these opportunities will be available to them before they sign the employment contract. Can you deliver?
Almost as important is an employee’s work-life balance, and this ranks second in the survey. How are you providing your teams flexibility? Consider remote work opportunities, flex hours, unlimited PTO, or other alternatives. Make sure you regularly evaluate each team member’s workload to diminish burnout and ensure they don’t feel overwhelmed.
Follow Up Within One Week or Risk Losing Top Candidates
Even though top talent can seem scarce, that doesn’t mean you won’t be inundated with resumes and applications the minute you post a job description online – a majority of which will be underqualified. It’s no wonder that sorting through and screening those applications can take days if not weeks to find the right people.
Unfortunately, you simply don’t have weeks. More than one third of survey respondents said they were willing to wait no longer than one week for a response after they’d applied. And two out of five responded with 3-5 days! A more generous 30% replied with 2 weeks, and, in the minority, 12% said 3+ weeks. It’s clear, then, that prompt follow up is critical to retaining top candidates before they move on to other opportunities.
Flex Time and Healthcare Benefits Are Equally Important
An almost identical number of people ranked flex-time/work-from-home and healthcare as the number one most important employer benefit. Though these benefits are very different in nature, they both speak to an employee’s sense of wellbeing – both mental and physical. These are followed by paid vacation and retirement benefits in 3rd and 4th place. Can you meet their expectations?
Counteroffers Rarely Work
If you’re worried about losing top employees – or if you’re worried about losing top candidates to their current employers – you need to know that only 6% of survey respondents are very likely to accept a counteroffer after they’ve given their resignation. A quarter of them may consider a counteroffer only if it’s significant. But about two thirds of jobseekers are unlikely (though that’s not to say not tempted) by a counteroffer.
This confirms that most people are simply not motivated by money. While everyone has bills to pay, when it comes to spending eight or more hours doing the same job in the same place with the same people, there are several more important factors prompting them to either stay or leave.
Brightwing Talent Insights 2019
With four out of five employees open to new job opportunities this year, it’s likely that if you’re not already hiring, you will be soon. We hope this survey data helps provide some insight for honing your recruitment strategy, as well as any employee engagement and retention initiatives.
Finally, with two out of five candidates choosing to use a recruiter in their job search, we can’t help but ask whether you’ve considered partnering with a staffing and recruiting firm. At Brightwing, our talent acquisition approach is one-part relationships, one-part insight, and one-part results. We know it’s a recipe that can work for you.
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“I am inspired by passionate, enthusiastic people who have a burning desire to grow both professionally and personally. I enjoy creating opportunities for them to push their own boundaries. By creating a culture of learning and growth, I get to see our team members grow beyond their expectations. This is one of the most rewarding aspects of my job at Brightwing.”
Brightwing Birthdate: 12.13.1995
“We have the chance to make a positive change in people’s lives on a daily basis—whether we’re working with a candidate looking for their next great opportunity, or a client or hiring manager in need of talent to complete their team. Positive change is around every corner as long as you take the time to realize it and build relationships for the right reasons, always keeping others’ best interests in mind.”
Specialties: Information Technology (Security, Network, Systems, Infrastructure, Product Managers, Business Analysts and Project Managers)
Brightwing Birthdate: 12.13.1995
“My greatest satisfaction is working with and meeting so many great people. There is no better feeling than finding someone that dream job. Every day brings new challenges and experiences that few careers can provide.”
“As the HR Director at Brightwing, my goal is to act as a catalyst that enables all Brightwingers to be the best employees they can be, contribute to the company’s success, and live out our core values every day. I’m responsible for providing employees with policies and programs that support their employment, recognizing and rewarding them for a job well done and guiding employees’ growth to achieve their professional goals and greatest potential. Brightwing has an incredible ‘let’s do it’ mentality. It’s so refreshing to work around individuals who are constantly improving and challenging one another to be their best.”
“In an egg-and-bacon breakfast, the chicken is involved because it simply lays an egg, while the hog is committed because it gives its life to be the bacon. I am involved in the business of staffing and recruiting but committed to the growth, evolution, and actualization of my colleagues.”
“As a controller at Brightwing, it’s my responsibility to coordinate with all departments to ensure that financial goals are communicated and facilitate discussions of desired efforts to meet those goals. It’s a pleasure to work with various departments such as sales, finance, HR, and marketing to verify that transactions are captured correctly and timely, along with communicating how these transactions impact Brightwing’s goals.“
“As Marketing Manager at Brightwing, my goal is to bridge the gap between us, our candidates, and our partners. People are at our core, and I aim to capture the people, stories, and experiences that shape us.”
“I love the sense of accomplishment knowing I played a part in helping a candidate find a great opportunity—whether the candidate is fresh out of college looking to get their feet wet, or an established engineer looking to make a move up the corporate ladder, or even someone who just doesn’t feel appreciated in their current role and wants to make a lateral move. It’s all rewarding, knowing a candidate puts their trust in you for one of the most stressful events in life. Also, I love working alongside this great group of people who share the same passion, excitement, and sometimes even frustrations on a day-to-day basis.”
“I love meeting engineers who are passionate about their craft and helping them find new challenges that push their careers in the direction they want to go.”
“I love working alongside this great group of people that take pride in being a part of a process—a process which helps individuals succeed in reaching their professional and personal growth, and partnering with organizations that understand the value, as Brightwing values human potential.”
Specialties: Human Resources, Financial Services, Engineering
“As a recruiter, I look forward to meeting new people and building relationships that could lead to professional success. I am excited to expand my networks and help people reach their full potential in their careers.”
“I truly enjoy working with my teammates and helping clients and candidates find the right match in each other. I’m motivated and driven by success and my growth as a person and employee. Each day I learn and apply something new to develop stellar ideas and solutions.”
Specialties: Information Technology including Web/Application Development, Business/Data Analysis, Project Management and Infrastructure Engineering, and Support roles
“With 14 years of staffing experience, I thrive on building meaningful relationships with my clients. I love being a problem solver and helping my clients find that perfect candidate to help contribute to the success of their organization. “
“I truly enjoy being a resource for both clients and candidates. Whether partnering directly with prospective clients, hiring managers and stakeholders to fill critical roles, or helping top talent find their perfect fit, I’m eager to provide solutions, exceed expectations, and create lasting relationships.”
“This business is all about relationships, of which I have built many from both a client and as consultant/employee perspective. It’s more than just working to become financially successful—it is helping others succeed in their goals.”
“I have long held the view that building relationships is one of the most important things in life. Brightwing gives me the opportunity to do that every single day. Constantly connecting and expanding my network allows me to grow endlessly. I love creating relationships through discovering the opportunities that are all around us.”
“I love creating relationships and having conversations with people. The more you get to know someone, the more you understand their goals, values and most importantly their character. Once I truly understand a candidate, I am well equipped to find the best possible fit for them. That’s my goal, finding people jobs they will love!”
“I’m passionate about creating lasting connections between top talent and organizations where they can not only succeed but truly belong. I believe a great match goes beyond skill. It’s about finding the right cultural fit and ensuring personalities align to foster a thriving workplace. By understanding the unique qualities of each company and the aspirations of every candidate, I help build teams that are collaborative, innovative, and productive. At Brightwing, I’m committed to making these meaningful connections that drive success for both individuals and organizations.”
“I’m a dedicated and enthusiastic professional who thrives on helping and guiding candidates as they navigate their career paths and find fulfilling jobs that align with their aspirations. My entire career, I’ve sought and done fulfilling work, and it’s my mission to help professionals accomplish the same thing. My approach is to partner with great companies looking for great people and assist them in integrating top talent into their organizations. The Brightwing experience makes all the difference in accomplishing these goals.”
“It’s the little things that make my job worthwhile. I support several departments, and my top priority is to make sure our employees are onboarded efficiently. When I receive an email from an employee saying how excited they are for the opportunity to work for one of our clients, it feels good knowing that I’m a part of something bigger and that we are doing what we are meant to do here at Brightwing: give people an opportunity to work on something they are passionate about.”
“I enjoy communicating with the contractors we have in all states. It makes me feel good to know that I’m helping people and that they feel comfortable contacting me to answer their questions. I love coming to work every day because I love all the people I work with internally; we are a family.”
“I truly enjoy helping others and taking care of the challenging stuff so they can focus on doing what they enjoy doing. My job allows me to be organized, focused, and detail-oriented. Any HR professional (along with Forrest Gump’s mom) will tell you that each day is like a box of chocolates because you just never know what you are going to get! Coming into the office each day is easy because my colleagues are a supportive family that also encourages me to have fun!”